Large Enterprise

Your company needs to be able to have a fully featured phone system that allows networking of sites and can handle high call volumes. In addition, you want all the features a world-class company should have such as: Mobile Office, IVR, ACD, voicemail as an email, music-on-hold, call recording, powerful analytics and easy administration. You also want standard and custom applications such as CRM integration, automated collections, etc. Finally, you want all of this in an appliance that can handle multiple infrastructures from analog to VoIP. Your company needs a new phone system from Switchback Systems.

Growing Company

You need all the features of a large enterprise to be there as your business grows, but you need a system that is easy to administer and can allow functionality to be easily added. In your business, you are fighting larger competitors and you compete and win through a superior customer experience. Your company needs a new phone system from Switchback Systems.

Small Business

You are not sure if you should go with a cloud based system or put a system on premise. Good news, Switchback System can help you either way. In addition, as your business grows, you can upgrade your phone system through our investment protection program.

Education, Government and NPOs

You need a phone system that allows for your special needs, and fits into a fixed budget. You need the flexibility to either own or lease the system. You need applications such as softphones in the classroom, notification systems, surveys, campaign management and more. You need a new phone system from Switchback Systems.